Support Worker

Closing Date:

Working Hours Per Week:

37.5

🌟 Changing Young Lives, One Day at a Time 🌟

Do you believe every child deserves to feel safe, understood, and empowered to succeed?

Do you bring energy, creativity, and compassion — even when things get challenging?

If yes, this could be the role for you.

About Us

At Kiwi Children’s Services, we support children and young people with complex mental health, emotional and behavioural difficulties. Our small, specialist home offers a calm, nurturing environment where young people can stabilise, heal, and grow.

We work in a trauma-informed, child-centred way, offering specialist interventions, access to therapies, and high-quality support.

Our aim is simple but powerful: to help young people feel safe, build confidence, and achieve positive outcomes for their future.

From cooking meals together, getting outdoors, playing sports, or being a calm and consistent adult during difficult moments – your presence will matter.

What the Role Looks Like

  • Providing day-to-day care and emotional support
  • Creating positive routines and meaningful experiences
  • Supporting educational development and opportunities
  • Acting as a key worker when required
  • Contributing to care plans, reviews, and meetings
  • Working collaboratively with therapists, schools, families, and professionals
  • Being active, energetic, and child-focused — no two days are the same

Who We’re Looking For: You don’t need to be perfect — you need to be patient, resilient, and genuinely caring.

You’ll ideally have:

  • At least 12 months’ experience in a caring or support role
  • Level 3 Health & Social Care qualification (desirable)
  • Full UK driving licence (preferred, not essential)
  • Polish language skills (advantageous)
  • Strong communication and listening skills
  • The ability to stay calm and think on your feet
  • Confidence to work independently and as part of a team
  • Professionalism in reviews and multi-agency meetings
  • The ability to engage, motivate, and inspire young people

Why You’ll Love This Job

Because this isn’t just a job — it’s a chance to make a real difference.

You’ll be supported, not just expected to cope

You’ll work within a reflective, supportive team with access to guidance, training, and therapeutic input.

You’ll grow professionally

Develop skills in trauma-informed care, autism, mental health, and complex behaviours, with opportunities to progress.

Rewards & Benefits Include

  • Up to 28 Days Holiday pro rata
  • Full induction programme to Care Certificate Standards
  • Dedicated learning & development programmes
  • We provide free training to achieve qualification in Social Care
  • Access to a wide range of free online courses for all staff on a variety of topics for self-development of your career
  • Free DBS Check
  • Stakeholder Pension
  • Career progression within the company

About The Culture

Our core values are at the centre of our unique ‘People-first’ culture. They drive our policies, processes, systems, and services as well as our behaviours and results.  They are:

Family

Our people and the people we support are all one family. We approach every situation and interaction with compassion and empathy.  We deliver truth with kindness.  We take responsibility for how we make others feel.

Impact

We are intentional, with our words and actions, to leave a positive and lasting footprint in the lives of each other and the people we are privileged to support and serve.  Purpose driven colleagues who share our values, and take accountability, thrive in our organisation. 

Teaming

The nature of our work and the impact we make requires flexibility and so we choose to coordinate and collaborate skilfully on the fly.  Teaming is our opportunity to learn from each other, and to create new knowledge and achieve great things together. 

We Are Certified Great Place To Work!

We are proud to be certified as a Great Place To Work organisation and to be recognised for our people-first culture which is inclusive and supportive, enables our people to learn, grow and contribute their best, and to live their purpose and thrive. 

Our values of Family, Impact and Teaming drive the decisions we make and the actions we take in the pursuit of our vision, and this recognition motivates us to be even more intentional in making that difference! 

Rewards & Benefits 

  • Up to 28 Days Holiday pro rata 
  • Full induction programme to Care Certificate Standards 
  • Dedicated learning & development programmes 
  • We provide free training to achieve qualification in Social Care 
  • Access to a wide range of free online courses for all staff on a variety of topics for self-development of your career 
  • Free DBS Check 
  • Stakeholder Pension 
  • Career progression within the company 
     

We are committed to safeguarding and promoting the welfare of the young people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list 

If you have not heard from us within 14 days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.